Subscription help
How to Cancel Factor Meals
Factor’s Terms tell you to cancel from your online account (Account Settings → End Meal Subscription) or by contacting Customer Care; checkout terms state you can cancel online from your account menu before the weekly deadline.
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Official cancellation steps
- Log on to your account. Click on your name in the upper right-hand corner, then click Account Settings. On the Plan settings page, scroll down and click End Meal Subscription (under Status section). Follow the prompt(s) for your cancellation. Factor Terms — cancellation via account (Section 5.2 / account steps)
- You may cancel your subscription online from your account menu. Factor FAQ / checkout terms excerpt on factor75.com/faq
- You may also cancel your account by contacting Customer Care at factor75.com/contact, stating that you wish to terminate your Subscription, along with your full name and registered email address. Factor Terms — Customer Care cancellation
Timing and conditions (from the brand)
- You can change your menu, skip a delivery, or cancel your plan without incurring further charges at any time before 11:59 p.m. PST 5 days prior to your next scheduled delivery. Factor FAQ — checkout / subscription terms excerpt
- Your plan is flexible. For future deliveries, you can change, skip, or cancel anytime before the weekly deadline. Factor FAQ
- If you cancel, you may use your subscription until the end of your then-current subscription week; your subscription will not be renewed after your then-current week expires. Factor Terms
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